FAQ

Questions? Answered.

The things fans ask us most. Still stuck? Talk to a real person at 1-800-355-5555.

Are your tickets real?

Yes. All tickets are 100% authentic and valid for entry.

Will my tickets arrive in time?

Yes. Tickets will arrive in time for your event.

Will my seats be together?

All seats are side by side unless otherwise noted.

What happens if my event is canceled?

You receive a full refund for events that are canceled and not rescheduled.

Can you get tickets to a sold-out event?

Often, yes — that's what we do best. Call a live agent at 1-800-355-5555.

Can I pick my exact seats?

Yes. Our agents walk you through the exact section, row and price before you buy.

Do you sell tickets outside Philadelphia?

Yes. We serve events nationwide, including the Super Bowl and national concert tours.

Where are you located and when are you open?

4 Haddonfield Road, Suite 103, Cherry Hill, NJ 08002. Monday–Friday, 9:00am–4:00pm.

How do I view my order?

Still have questions?

Talk to a real person, Monday–Friday 9:00am–4:00pm.